Privacy Policy
At mpt4d, your privacy is not a legal formality — it is a genuine commitment. This Privacy Policy explains exactly what data we collect, why collect it, how we protect it, and what rights you hold as a player on our platform.
Introduction
This Privacy Policy ("Policy") describes how mpt4d ("we", "us", "our", or "the Platform") collects, uses, stores, and protects the personal information of individuals ("you", "User", or "Player") who access or use the services available athttps://mpt4d.cam.
mpt4d is committed to handling your personal data responsibly, transparently, and in full compliance with applicable data protection legislation. We recognise that when you share personal information with us — whether to create an account, process a payment, or access customer support — you are placing trust in us. That trust is something we take seriously.
By registering an account, making a deposit, or otherwise using any service on the mpt4d Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.
If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and may contact us to request account closure and data deletion in accordance with Section 12 (Your Rights).
Definitions
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can reasonably be used to identify a living natural person, either directly (e.g., full name, IC number) or indirectly (e.g., device ID, IP address in combination with other data). |
| Processing | Any operation performed on personal data, including but not limited to collection, recording, storage, modification, retrieval, use, disclosure, erasure, or destruction. |
| Data Controller | mpt4d, which determines the purposes and means of processing personal data collected through the Platform. |
| Data Processor | Any third party that processes personal data on behalf of mpt4d under a contractual arrangement, including payment processors, KYC verification providers, and cloud infrastructure providers. |
| Consent | A freely given, specific, informed, and unambiguous indication by the User that they agree to the processing of their personal data for a stated purpose. |
| KYC | Know Your Customer — the identity and age verification process required by mpt4d before processing withdrawal requests and to comply with applicable anti-money laundering obligations. |
| Cookies | Small text files stored on a User's device by their browser when visiting the Platform, used to maintain session state, preferences, and analytics data. |
| Sensitive Data | A subset of personal data afforded heightened protection, including financial account details, identity document numbers, and data relating to health (e.g., self-exclusion or problem gambling disclosures). |
Data We Collect
mpt4d collects the minimum personal data necessary to provide a safe, compliant, and functional gaming experience. The categories of personal data we collect are set out below:
3.1 Registration & Identity Data
- Full legal name as it appears on your identity document
- Date of birth (for age verification — players must be 21+)
- Gender (optional, for personalisation)
- Nationality and country of residence
- Residential address (street, city, postcode, state — e.g., Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru)
- Email address and mobile phone number
- Username and encrypted password hash
3.2 KYC & Verification Documents
- Malaysian IC (MyKad) — front and back images
- Passport or other government-issued photo ID
- Proof of address documents (utility bills, bank statements dated within 3 months)
- Selfie or liveness-check image (where required for identity matching)
- Payment method ownership confirmation screenshots
3.3 Financial & Transaction Data
- Deposit and withdrawal transaction records including amounts, timestamps, and payment methods
- E-wallet account names associated with Touch 'n Go, Boost, GrabPay, DuitNow transactions
- FPX bank transfer reference data (bank name, masked account number)
- USDT TRC20 wallet address (for cryptocurrency transactions)
- Running account balance history
3.4 Gameplay & Behavioural Data
- Game session records (games played, duration, bet amounts, win/loss outcomes)
- Sports betting market selections and stake history
- Bonus and promotion uptake records
- Responsible gambling tool usage (deposit limits set, self-exclusion requests)
3.5 Technical & Device Data
- IP address and approximate geolocation derived from IP
- Device type, operating system, and browser information
- Session tokens and authentication logs
- Cookie identifiers and web analytics data (page views, session duration, referral source)
3.6 Communications Data
- Live chat transcripts and email correspondence with our support team
- Records of responsible gambling or self-exclusion requests
- Promotional communication preferences (opt-in/opt-out records)
How We Collect Your Data
mpt4d collects personal data through the following channels and mechanisms:
- Account Registration: Data provided directly by you when completing the registration form on the Platform.
- KYC Submission: Identity documents and verification materials you upload through the secure KYC portal in your account dashboard.
- Deposit & Withdrawal Transactions: Transaction data received from payment gateways including DuitNow, FPX, and Malaysian e-wallet providers when you initiate or complete a financial transaction.
- Platform Interaction: Automatically collected data about how you interact with the Platform, including pages visited, games launched, and session duration — captured through server logs and analytics tools.
- Cookies & Tracking Technologies: Data collected via browser cookies, local storage tokens, and similar technologies as described in Section 10 (Cookies & Tracking).
- Customer Support: Information you provide when contacting our support team via live chat or email, including any supporting documents you submit in relation to a dispute or query.
- Third-Party Verification Providers: Where we engage accredited third-party KYC or anti-fraud service providers to verify your identity or flag suspicious activity, we may receive verification status data from those providers.
mpt4d does not purchase personal data lists from data brokers or any third-party marketing data suppliers. All personal data in our possession was either provided directly by you or generated through your use of the Platform.
Purposes of Data Processing
We process your personal data for the following specific, legitimate purposes:
| Purpose | Data Used |
|---|---|
| Account creation & authentication | Name, email, phone number, password hash, IP address, device data |
| Age & identity verification (KYC) | Name, date of birth, IC/passport images, selfie/liveness data, proof of address |
| Processing deposits & withdrawals | Payment method details, transaction amounts, e-wallet account names, bank reference data |
| Anti-money laundering (AML) compliance | Transaction history, identity documents, source of funds data where applicable |
| Fraud detection & security | IP address, device fingerprint, login history, geolocation, behavioural patterns |
| Game delivery & platform operation | Account balance, gameplay records, session data, bet history |
| Bonus & promotion management | Account activity, wagering records, promotional opt-in history |
| Responsible gambling monitoring | Deposit and loss history, session duration, self-exclusion requests, limit settings |
| Customer support | Communications data, account records, transaction history, KYC documents |
| Marketing communications (opt-in only) | Email address, phone number, gameplay preferences, opt-in consent records |
| Platform analytics & improvement | Anonymised or aggregated usage data, device and browser data, session metrics |
| Legal & regulatory compliance | All categories of data as required by applicable law or regulatory instruction |
Legal Basis for Processing
mpt4d processes your personal data one or more of the following legal bases, depending on the nature of the processing activity:
- Contractual Necessity: Processing that is required to perform the contract between you and mpt4d — specifically, to operate your account, process your deposits and withdrawals, and deliver the gaming services you have registered for.
- Legal Obligation: Processing required to comply with legal obligations applicable to mpt4d, including KYC/AML regulatory requirements, data retention obligations under applicable law, and responses to lawful requests from competent authorities.
- Legitimate Interests: Processing carried out in pursuit of mpt4d's legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and analytical improvement of our services — provided these interests are not overridden by your rights and freedoms.
- Consent: Processing based on your freely given, specific, and informed consent — most notably for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Vital Interests: In exceptional circumstances, mpt4d may process personal data where necessary to protect a Player's vital interests — for example, in a responsible gambling emergency situation.
Data Sharing & Disclosure
mpt4d does not sell your personal data. We share data only with the categories of recipients described below, and only to the extent necessary for the stated purpose:
- Payment Processors & E-Wallet Providers: Transaction data is shared with the relevant Malaysian payment gateway or e-wallet provider (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong) solely to execute and record your deposit or withdrawal instruction.
- KYC & Identity Verification Providers: Identity documents and verification data may be processed by accredited third-party KYC service providers engaged by mpt4d to perform document authentication and liveness checks. These providers act as Data Processors under binding confidentiality agreements.
- Fraud Prevention & AML Services: Aggregated or flaged transaction data may be shared with anti-fraud or AML compliance services to detect, investigate, and prevent financial crime.
- Game Content Providers: Minimal session and account data (e.g., Player ID, balance, session token) is shared with our licensed game studio providers to enable the delivery of live casino, slot, and sports betting services. Game providers do not receive your identity documents or payment details.
- Cloud Infrastructure & Hosting Providers: Personal data is stored on servers operated by cloud infrastructure providers engaged under data processing agreements that include appropriate security and confidentiality obligations.
- Legal & Regulatory Authorities: mpt4d may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities where required to do so by applicable law, court order, or in connection with an investigation into suspected illegal activity.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of mpt4d's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected Users prior to any such transfer taking effect.
International Data Transfers
Some of the third-party service providers engaged by mpt4d — including cloud hosting, analytics, and game platform providers — may store or process personal data in jurisdictions outside Malaysia. Where such international transfers occur, mpt4d takes the following steps to ensure your data remains protected:
- We only engage service providers in jurisdictions that maintain an adequate level of data protection, or we implement appropriate contractual safeguards (such as Standard Contractual Clauses) with providers in other jurisdictions.
- All third-party data processors engaged by mpt4d are bound by data processing agreements that require them to maintain confidentiality, implement appropriate security measures, and process data only for the specific purposes for which it was shared.
- We conduct periodic due diligence on our key data processors to verify continued compliance with our data protection standards.
By using the mpt4d Platform, you acknowledge that your personal data may be transferred to and stored in jurisdictions outside Malaysia. We remain responsible for the protection of your data regardless of where it is processed.
Data Retention
mpt4d retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements. Specific retention periods are guided by the following principles:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of active account + 7 years after closure (for AML/regulatory compliance) |
| KYC identity documents | Duration of active account + 7 years after closure or last transaction, whichever is later |
| Financial transaction records | 7 years from the date of each transaction (regulatory requirement) |
| Gameplay session records | 3 years from the date of each session (for dispute resolution and responsible gambling monitoring) |
| Customer support communications | 3 years from the date of the last interaction |
| Self-exclusion records | Permanently retained to prevent re-registration during exclusion period and to inform future risk assessments |
| Marketing consent records | Until consent is withdrawn + 3 years (for legal proof of consent) |
| Server & access logs | 12 months from the date of generation (for security and fraud investigation purposes) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual Player. Where anonymisation is not technically feasible, data is archived with access controls that prevent operational use.
Cookies & Tracking Technologies
mpt4d uses cookies and similar technologies to deliver, secure, and improve the Platform experience. A cookie is a small text file placed on your device by your browser when you visit the Platform. The following types of cookies are used:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your account state, and ensure secure navigation. These cookies cannot be disabled without affecting Platform functionality.
- Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and notification choices — to provide a personalised experience across sessions.
- Analytics Cookies: We use anonymised analytics data (collected via aggregated cookie data) to understand how Players interact with the Platform — which pages they visit, how long they spend on each section, and where they encounter friction. This data informs product improvements and does not identify individual Players.
- Security Cookies: used to detect and prevent fraudulent activity, including detecting unusual login patterns, suspicious IP addresses, and session hijacking attempts.
Managing Cookies: You can control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent access to the mpt4d Platform. Instructions for managing cookies in major browsers are available in each browser's help documentation.
Security Measures
mpt4d implements a comprehensive, multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- 256-Bit SSL/TLS Encryption: All data transmitted between your browser or device and mpt4d servers is encrypted using industry-standard TLS protocols, equivalent to the encryption used by Malaysian banking institutions.
- Password Hashing: User passwords are never stored in plain text. All passwords are hashed using a modern, salted cryptographic algorithm before storage.
- Two-Factor Authentication (2FA): mpt4d supports optional 2FA for account logins, providing an additional layer of protection against unauthorised account access.
- Secure Data Centres: Player data is stored in access-controlled, enterprise-grade cloud infrastructure with physical and logical security controls.
- Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. mpt4d staff with access to Player data are subject to confidentiality obligations and regular security training.
- Intrusion Detection & Monitoring: Our security infrastructure includes real-time monitoring for suspicious activity, automated intrusion detection systems, and regular penetration testing.
- Incident Response: mpt4d maintains a data breach response procedure. In the event of a security incident that poses a risk to your personal data, we will notify affected Players and take prompt remedial action in accordance with applicable legal obligations.
Your Data Rights
As a Player whose personal data is processed by mpt4d, you hold the following rights. These rights may be subject to limitations where they conflict with our legal obligations (e.g., AML data retention requirements) or the rights of other individuals:
To exercise any of these rights, please contact our support team with the subject line "Data Rights Request" via email at [email protected] or through our live chat. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Complex requests may take up to 90 days; we will notify you if an extension is required.
Children & Minors
The mpt4d Platform is strictly intended for individuals aged21 years and above. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes date-of-birth verification and KYC identity checks to enforce this requirement.
If mpt4d becomes aware that personal data has been collected from an individual under the age of 21 — whether through a registration error, fraudulent age misrepresentation, or any other means — we will:
- Immediately suspend the associated account pending investigation
- Delete the personal data of the underage individual from our active systems without delay
- Return any funds deposited by the underage individual (minus any bonus amounts disbursed) to the payment method used for deposit
- Report the matter to relevant authorities where required or appropriate
If you are a parent or guardian and have reason to believe your child has registered on the mpt4d Platform, please contact us immediately at [email protected]. We will treat all such notifications with urgency and strict confidentiality.
Policy Amendments
mpt4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform functionality. The effective date of the current version is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide notice to registered Players via email or a prominent notice on the Platform at least 14 days before the changes take effect. For non-material updates (such as clarifications or formatting improvements), the revised Policy will be published with an updated effective date.
Your continued use of the mpt4d Platform following the effective date of any amendment constitutes your acknowledgement and acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you may request account closure and data deletion in accordance with Section 12 prior to the effective date.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or mpt4d's handling of your personal data, please reach out to our support team through the following channels:
- Email: [email protected] — Subject line: "Privacy Enquiry" or "Data Rights Request"
- Live Chat: Available 24/7 through the mpt4d Platform — typically responds within 5 minutes
For data rights requests (access, rectification, erasure, portability), please include your registered account username and a brief description of your request. We may need to verify your identity before processing the request to ensure we are responding to the genuine account holder.
All privacy-related communications are handled by our dedicated data protection team and are treated with strict confidentiality. We aim to acknowledge all written enquiries within one business day and provide a substantive response within 30 calendar days.
Your Data Is Safe With mpt4d
We built mpt4d for Malaysian players who deserve a platform they can trust — with fast payouts, fair games, and a genuine commitment to protecting your privacy. Now that you know how we handle your data, feel confident exploring everything mpt4d has to offer.
🔞 For players aged 21 and above only. Please gamble responsibly. Responsible Gambling